Refund and Returns Policy

Refund and Returns Policy

Refund & Returns Policy

PremiumHashMarket.com

At PremiumHashMarket.com, we aim to provide a smooth and transparent shopping experience. This Refund & Returns Policy outlines the conditions under which returns, exchanges, and refunds may be issued. Refund and Returns Policy

Returns

Due to the nature of certain products, returns may be limited. However, we accept return requests under the following conditions:

  • The item was received damaged or defective

  • The wrong item was delivered

  • The product is unused and in its original sealed packaging. Refund and Returns Policy

To request a return, you must contact us within 48 hours of delivery with:

  • Your order number

  • A clear description of the issue

  • Photographic evidence (if applicable)

Return requests submitted after this period may not be eligible. Refund and Returns Policy

Non-Returnable Items

We do not accept returns for:

  • Opened or used products

  • Items not in original condition

  • Products returned without prior authorization

  • Sale or discounted items (unless defective)

Refunds

If your return is approved:

  • Refunds will be issued to the original payment method

  • Processing times typically range from 3–7 business days after approval

  • Shipping fees are non-refundable unless the error was on our part

We reserve the right to deny refunds that do not meet our policy criteria. Refund and Returns Policy

Exchanges

We replace items only if they are:

  • Defective

  • Damaged during transit

  • Incorrectly fulfilled

Exchanges are subject to stock availability.

Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped. Once dispatched, cancellation is no longer possible. Refund and Returns Policy

Shipping Issues

If your package is marked as delivered but you have not received it:

  • Please contact the courier directly first

  • Then contact us with relevant tracking information

We are not responsible for incorrect shipping information provided at checkout. Refund and Returns Policy

Chargebacks & Fraud Prevention

We take fraudulent claims seriously. Initiating a chargeback without contacting us first may result in account restrictions and further investigation. Refund and Returns Policy

Contact Us

For any return or refund inquiries, please contact:

📧 info@premiumhashmarket.com
🌐 PremiumHashMarket.com

Please include your order number for faster assistance.

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